Q. What is the Technician Checklist and how can I access it?
Checklists are a list of the items that you want the tech to check on either a particular vehicle or on all vehicles (example is a "10 point checklist" where you check 10 different items like fluids, brakes etc). Go to Setups, Misc, Checklist groups and checklists.
Here is a video that will help you get your Checklists started:
Add a Checklist Training Video