If you’ve run into a problem or have a question about your MaxxTraxx program, there’s a good chance it’s been addressed in our Knowledge Base. Hundreds of solutions and suggestions are right at your fingertips designed to save you a trip to your phone or email. Searchable by keywords, the Knowledge Base is a powerful tool to help you keep moving forward in using your MaxxTraxx.
NOTICE - Remote Control Request should only be used if you have been instructed to do so by a support technician. Your support tech will need to give you a Session Code.
We’re here for you. You have a question about how a feature works and can’t find a video or webinar that discusses it? You had a system crash and now you have an RO that won’t open? You’ve hired a new employee, and need to get him signed up for training?
You can Submit a Ticket, Chat Us, Email us, or Call us, and we’ll take care of you.
When we first brought MotorTraxx to the industry in 1986, we never imagined shops would still be using it nearly 30 years later. It wasn’t supposed to outlive the operating system it was developed in, MS-DOS. Yet we continue to provide support for more than 200 shops that have yet to move up to current technology.
Search through common questions of MotorTraxx users interested in upgrading.Read More >>