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AllData Issues with Audi/VW

Q. I'm unable to access AllData from MaxxTraxx when I'm looking up Audis or VWs.

Answer:

This appears to be a problem with the AllData ID for that vehicle. AllData has change the ID they use for those and when we pass over the "old" number it locks up AllData. We suggest you try opening the vehicle record in MaxxTraxx, click on the Details button to the right of Engine and clearing that number out of the AllData ID field. Save the record then try again.