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Adding a Workstation

Q. My shop is growing and I need to add another computer to the MaxxTraxx system.

Answer:

This is very easily completed. Once you have the computer hooked up and on your local network, you simply browse your network from the new machine to the “Scott Systems” folder on your Server. Inside the Scott Systems folder you will see the “MaxxTraxx Pro” folder, and inside the MaxxTraxx Pro folder you will find a file called “mxtrxpro.exe.” When you find this file, Right Click on the file to get a menu, from the menu choose “Send To” and a sub menu will appear. Choose “Desktop (Create Shortcut)” from the sub menu. You can then close all the open windows and you will see the shortcut you just created on your desktop. You then need to contact Scott Systems so that we can adjust your workstation licenses. Once we have made the adjustment, the new workstation should access MaxxTraxx without problems.

 


Customer Portal Login

Q. What is the login URL to access my Customer Portal?

Answer:

Click on this link to access your ScottSys International Customer Portal.  From there you can view your recent invoices, payments and print out your statements at any time.  In addition, you can update your Credit Card and Bank Information as well as pay your invoices directly.

URL - ScottSys International Customer Portal

If you haven't set a password yet or have forgotten your password, just click on the "Trouble Signing in" link or "Forgot Password" link and you will be guided through creating a new password.


Written By: Mark Giraud

IIF Export to QuickBooks Online

Q. I have exported my MaxxTraxx transactions to a QuickBooks IIF file. I use QuickBooks Online rather than the desktop version. How can I import that file up to my online QuickBooks as the standard method does not work?

Answer:

There is a third-party application called Guru Importer that will work in this situation.  Their website can be found here:  https://guruimporter.com/


Written By: Keith Rakowski

Workstation could not do any selecting in workstation printer setups, yet other stations worked fine

Q. Workstation could not do any selecting in workstation printer setups, yet other stations worked fine

Answer:

Try logging in the customer with another admin user in Windows, the user profile in windows could be corrupt causing the issue.


Written By: Dale Stafford

Adding a Custom Company Logo

Q. How do I add a custom company logo on my print outs?

Answer:

To replace the system generated invoice header and fill the entire top part of your invoice, make sure your image files are:
1.  Named ROFULL (for Service Counter invoices) and PIFULL (for Parts Counter invoices) and ARFULL (for Customer Statements)
2.  Either a .jpg or .bmp file type extension
3.  That the image sizes are as follows (in 600 dpi):

ROFULL:

ROLOGO:

PIFULL:

PILOGO:

ARFULL:

ARLOGO:

ratio of  5.47   (example: 1000 x 182)

ratio of  3.07     (example: 500 x 162)

ratio of  5.47   (example: 1000 x 182)

ratio of  3.07      (example:500 x 162)

ratio of  5.13   (example: 1000 x 195)

ratio of  3.07     (example: 500 x 162)

 


4.  Place those files in the following location:
C:/Scott Systems/MaxxTraxx Pro/Data/Company folder

Place the picture files in the “Company” folder.  Make sure they are named correctly and that there are no other similar files in there.  Or tell it to “overwrite files” when you go to place them in there. This will overrite the current shop information, so make sure that is on your logo if you want the address and phones numbers to show still.


Written By: Nick Peddie

More Articles ...

  1. Export RO and A/P Transactions to Sage Accounting
  2. Exporting Accounts Payable Transactions into QuickBooks
  3. IAP Distribution Partners
  4. Data Backup

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